Contact us
One mailbox, read by the person who built this. No ticket number, no bot.
contact@mydogtype.com
We answer within two working days, in English or French.
+971 58 582 3124
The company line, during Dubai office hours. Email reaches us faster.
Writing about a report
Include the profile code — the six characters shown on the result page, like MDT-7K2F9X. It is the only thing we need to find a profile or a payment, and it saves an exchange.
Refunds and payment
Payments are processed by Stripe. Refunds are ours to issue: write to us with the code and we arrange it; you can also read the policy first.
Read the refund policy →